Supervisor, Electric Operations (MUG)

Job Summary

This position is responsible for the reliable and safe operation of the electrical system and essential equipment within the service area. Operations Supervisors supervise crews to assure work is coordinated and completed safely, efficiently and on schedule. Operations Supervisors ensure compliance with safety rules, Company policies and procedures, job specifications and regulatory standards. Operations Supervisors provide leadership to their crews using interpersonal skills, coaching skills, and technical expertise.
 

Essential Functions

• Under the direction of a manager, coordinate the daily activities of assigned crew(s).
• Prioritize, schedule, and assign work to achieve business goals. Ensure tailboard meetings are held and are effective. 
• Safeguard self as well as fellow workers and the public in the course and scope of business by following the Company’s safety rules. Assure that safety meetings are held regularly and effectively. 
• Address unsafe practices or situations and take appropriate action. 
• Coordinate between various CenterPoint Energy (CNP) departments and various external agencies to assure timely completion of work and provide technical expertise as needed.
• Set the standard for crews regarding customer service. 
• Administer company policy within area work groups.
• Manage employee performance, encourage, motivate, coach, train, hold subordinates accountable, and resolve employee conflicts.
• Manage resources including budget, equipment, tools, and instruments.
• Personally exhibit behavior consistent with all Company values, policies, and procedures.
• Comply and support the Company, its management, and policies. 
• Assure the effective and efficient procurement, distribution, and use of materials for the crew(s) and maintain effective records of such.
• Monitor, maintain, and update manual and computerized work management records, assuring accuracy and timeliness.
• Audit field personnel by visually monitoring work progress and ensure correct procedures are followed regularly.
• Ensure that applicable employee personnel files are maintained with performance documentation as appropriate.
• Prepare and deliver both formal and informal oral and written communications related to service area activities.
• Represent the Division/Department or company on internal work teams and with external parties as required.
• Maintain proper working relationships with management, co-workers, and customers.
• Research issues and facilitate work orders. This may include securing access, obtaining permits, verifying security clearances, etc.
• Schedule outages as required.
• Maintain regular and reliable attendance. Set the example for employees.
• Have a working knowledge and understanding of the collective bargaining agreement.

Education Description

• Bachelor’s degree from an accredited college or university required. 
  • Will consider relevant job-related CenterPoint Energy or industry-related experience in lieu of degree.

Experience

• Five (5) years of experience in functional area is typically required.  
• Prior experience leading a team preferred.

Physical Requirements

Working Conditions