CEHE Technical Training Manager

Job Summary

Provide leadership and technical expertise for trainers and coordinators in development and implementation of training programs and learning practices, which address the priority needs to improve and/or enhance individual performance with a focus on employee competency and risk reduction. Collaborates with operations, compliance, and other support groups, manages technical training program for applicable functional area of CenterPoint Energy. 

Essential Functions

• Directs training supervision so that all plans, schedules, and all training functions by the training staff are coordinated and available to the internal customer base.
• Provides professional leadership and guidance to customers to ensure effective technical training curricula are developed, delivered, and implemented.
• Final reviewer and approver of curricula for instruction.
• Adapts, as needed the assessment and training curriculum based upon market conditions and labor availability.
• Collaborates with others to ensure curriculum incorporates changing technology and reflects accurate objectives. 
• Develops and maintains an effective monitoring process to evaluate organization’s technical quality and takes necessary action to adjust curriculum based upon demonstrated results.
• Works with Safety to ensure applicable safety regulatory policies and procedures are included in the training curricula.
• Manages cost of the training by leveraging efficient delivery methods and outsourcing appropriate performance interventions.
• Develop and oversees training budgets.

Essential Functions Continued

• Consults with operations management and other customers to determine appropriate performance improvement interventions.

• Works with Compliance and Operations to ensure that assignments, refresher/recurring training, and related employee qualifications meet or exceed necessary requirements and updates curricula as necessary to ensure these requirements are met.
• Ensures that all training equipment and facilities are maintained properly and works with training staff for innovative training tools.
• Continuing professional development by continuing education and keeping current with trade and industry information.
• Must be able to demonstrate ability to manage and direct Training Department personnel.
• Direct and develop Training Department personnel’s professional development both from technical expertise and succession planning.

Education Description

• Bachelor's degree in related field (i.e., Business Administration, Management, Industrial Safety, Industrial Relations, Human Resource Development or Behavioral Science) from an accredited college or university. In lieu of a degree, required eight (8) years of work experience. Every two years of experience is equivalent to one year of education.

Experience

• Minimum ten (10) years of experience in the areas of field operations, technical training or human resource development and prefers a minimum five (5) years of management experience in a leadership capacity.

• Minimum five (5) years of experience managing a multi-location organization. Experience managing a sizeable staff of professionals in different geographical locations a plus.
• Related professional certifications.

Physical Requirements

• Able to view a computer screen for extended periods of time.
• Able to work with a laptop or other electronic devices.
• Able to lift to 20 pounds repetitively and 50 pounds on a few occasions.
• Able to demonstrate and apply the manual dexterity to assist in developing training equipment and training devices.
• Able to sit for extended times.
• Able to stand for extended training times.
• Able to stoop, bend, kneel and climb/descend stairs.
• Able to operate copy machine, fax machine, calculator, telephone and other office equipment.

Working Conditions

• Able to work a varied schedule with projects and deadlines requiring the ability to meet changing demands.
• Able to perform work indoors in an office environment.
• Able to work with occasional exposure to all weather conditions: hot, dirty and/or greasy equipment and noise when at field sites or other settings.
• Able to work as required, often over 40 hours a week.
• Able to travel out of town, including overnight stays, up to 25% of the time.