Electric Operations Supervisor

CenterPoint Energy and its predecessor companies have been in business for more than 150 years. 

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. 

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. 

Summary:

This position is responsible for the reliable and safe operation of the electrical system and essential equipment within the service area. Operations Supervisor manages crews to assure work is coordinated and completed safely, efficiently and on schedule.  Operations Supervisor ensures compliance with safety rules, Company policies and procedures, job specifications and regulatory standards. Operations Supervisor provides leadership to their crews, utilizing departmental background, interpersonal skills, coaching skills, and technical expertise.

Essential Duties and Responsibilities:

• Under the direction of a manager, coordinate the daily activities of assigned crew(s).
• Prioritize, schedule, and assign work to achieve business goals. Ensure tailboard meetings are held and are effective.
• Safeguard self as well as fellow workers and the public in the course and scope of business by following safety rules set forth in the Company’s Accident Prevention Manual. Assure that safety meetings are held regularly and effectively.
• Address unsafe practices or situations and take appropriate action.
• Coordinate between various CenterPoint Energy (CNP) departments and various external agencies to assure timely completion of work and provide technical expertise in outage coordination matrixed to Real Time Operations as needed.
• Set the standard for crews regarding customer service.
• Administer company policy within area work groups.
• Manage employee performance, encourage, motivate, coach, train, hold subordinates accountable and resolve employee conflicts.
• Manage resources including budget, equipment, tools, and instruments.
• Personally exhibit behavior consistent with all CenterPoint Energy’s core values, policies, and procedures.
• Comply and support the Company, its management and policies.
• Assure the effective and efficient procurement, distribution, and use of materials for the crew(s) and maintain effective records.
• Monitor, maintain, and update manual and computerized work management records, assuring accuracy and timeliness.
• Audit field personnel by visually monitoring work progress and ensure correct procedures are followed on a regular basis.
• Ensure that applicable employee personnel files are maintained with performance documentation as appropriate.
• Prepare and deliver both formal and informal oral and written communications related to service area activities.
• Represent the Division/Department or company on internal work teams and with external parties as required.
• Maintain proper working relationships with management, co-workers and customers.
• Research issues and facilitate work orders. This may include securing access, obtaining permits, verifying security clearances, etc.
• Schedule outages as required.
• Maintain a regular and reliable level of attendance. Set the example for the crew.
• Demonstrate a working knowledge and understanding of bargaining unit agreements.

Education:

Requires a high school education or the equivalent knowledge and sixty (60) hours of college level courses in electrical and/or electronics engineering/technology or related technical discipline. In lieu of college hours, may substitute two (2) years of electric utility or military work experience, may substitute (6) years of experience working for other utilities (i.e. gas, water, sewer, telecom, etc.).

Experience:

Requires a minimum of two (2) years of experience in Electric Distribution Field Operations or a minimum of (6) years of experience in other utility related field(s).

Additional Knowledge, Skills, Licenses/Certifications, Abilities & Personal Characteristics (KSLAPs):

• Able to communicate effectively with field employees, management and others, both orally and in writing. 
• Able to express opinions effectively and convey information in an appropriate manner
• Able to listen actively and convey understanding of the questions, instructions, or comments of others.
• Able to use personal computer software proficiently, such as word processing, spreadsheets, electronic mail and working knowledge of SAP.
• Able to work with technical and non-technical personnel to gather and exchange information, resolve issues, and plan activities.
• Able to demonstrate and apply knowledge of emergency response processes, construction, service and Operations and Maintenance manuals.
• Able to follow procedures and comply with policies based on the knowledge of the work and the services provided by the company.
• Able to recognize and handle confidential information in a discreet manner.
• Able to use time effectively to meet or exceed performance standards.
• Able to respond well to changing priorities and react flexibly.
• Able to demonstrate courtesy, tact, diplomacy, good judgment, and professional conduct when communicating in person, by telephone or email.
• Able to use good judgment to solve problems.
• Able to provide a valid state driver's license and to present and maintain a good driving record.
• Able to operate company vehicles safely, maintain a record of driving safely and in compliance with applicable laws and company policies.
• Able to prioritize and manage multiple projects, activities, and deadlines effectively.
• Able to lead by good example, demonstrating sincere commitment to appropriate safety and technical skills.
• Able to apply knowledge of industry and company safety standards and regulations.
• Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.
• Able to demonstrate respect for all individuals, adhere to CenterPoint Energy’s core values and business practices and do both consistently.
• Able to demonstrate leadership abilities.
• Able to demonstrate knowledge of basic electrical principles and the CNP electric system
• Able to operate Company communications equipment.

Physical Requirements:

• Able to hear oral communication either in person or on equipment such as telephone, mobile phone or radio.
• Able to operate office equipment, including telephone, photocopier, fax machine, calculator, laptop, mobile phone, etc.
• Able to operate a personal computer, either desktop or laptop.
• Able to operate a motor vehicle, including ability to enter and exit the vehicle unassisted.
• Able to bend, stoop, kneel, crouch, balance, climb, crawl, reach, stand, walk, pull, lift, use fingers and grasp.

Working Conditions:

• May be assigned and reassigned a work shift and location at the Company’s discretion
• Able to provide on-call support 24 hours per day, 7 days per week, 365 days per year.
• Able to wear personal protection safety equipment, such as respirator, safety glasses, hard hat, gloves, protective footwear, and ear plugs, occasionally.
• Able to work indoors, in an office environment and work outdoors in close proximity to rotating and energized equipment, or hazardous materials.
• Able to respond to emergency calls and/or call-outs and return to work while off duty.
• Assignment may include a mutual assistance assignment outside CNP’s normal service area
• May be required to remain in the service area during emergency events and assume responsibilities assigned by the company to aid in restoration efforts.

This job description reflects an assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at the Company’s discretion.

We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. 
 

What we bring to you

• Competitive pay
• Paid training
• Benefits eligibility begins on your first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
• Professional growth and development programs including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type: Full Time 
Posting Start Date: 10/27/2025​
Posting End Date: 11/03/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

#LI-CNP