Senior Service Consultant

Job Summary

Serves as single-point-of-contact for customer distribution projects, which includes the customer account relationship, project management from inception to completion and distribution system development, reliability and maintenance.  Analyzes, designs and prepares structural and electrical specifications and work orders.  Aligns resources to meet customer service commitments and leads teams to address customer needs.  These activities require consideration of cost effectiveness, future growth, safety and other code requirements, and customer satisfaction.

***LOCATION WILL BE IN THE GREATER HOUSTON AREA!***

Essential Functions

• Works with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information in order to execute projects accurately and in a timely manner.
• Works with elected officials and employees of city, county and state entities to effectively service customers. 
• Supports community and civic organizations through active participation in project coordination and fund-raising events.
• Gathers project information, prepares estimates, analyzes data and designs electrical and/or gas distribution facilities.
• Represents the company in service extension negotiations related to service locations.
• Ensures customer obligations are met, negotiates and secures payment of projects, researches easement rights, and maintains completion of construction within specified timeframes.
• Identifies, evaluates, and if necessary, corrects pre-existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards.  Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.
• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards.  Also, must have working knowledge of the National Electric Code (NEC).
• Performs field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
• Required to accept reassignment to different service center locations to meet business needs and for development.
• Required to participate in CenterPoint Energy’s Emergency Operation Plan (EOP), will include extended working hours and travel to other CenterPoint Energy Distribution Centers.

Essential Functions (cont.)

• Demonstrates expert level of proficiency in most if not all of the technical skill areas required in the service consultant function.  Examples are Feeder development, Road Widening, 12kV, 35kV, MUD pad mount, Underground Residential Development, Street Lights, Commercial development, Reliability, SOX, etc.  These activities require consideration of cost effectiveness, future growth, safety and other code requirements, and customer satisfaction.
• Provides project management for distribution capital and maintenance programs for CenterPoint Energy.
• Regularly represents the Service Consultant function on company task forces and special project assignments.
• Serves as a resource for others in managements absence.  

Education Description

• Requires a bachelor’s degree from an accredited college.  Area of concentration in construction science, construction management, engineering, or technology preferred.
  • In lieu of a degree, eight (8) years of applicable experience in construction management, engineering, or technology may be considered.

Experience

• Minimum five (5) years of experience in a project management role for an electric utility designing overhead and underground electrical distribution systems.